Account Representative that calls existing dealers
Full time @Forgiato Inc posted 2 weeks ago in Customer ServiceJob Detail
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Career Level Entry
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Experience 1-3 Years of Experience
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Industry Other
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Qualifications Not Relevant
Job Description
Remote from Serbia | Full-time contractor | $1,500 to 3,000 per month gross
About Forgiato
Forgiato designs and manufactures forged custom wheels in its own factory in Los Angeles. We sell only to businesses: wheel and tire shops, car dealerships and customizers across the US. We call them our dealers. They buy from us and sell to their own customers.
About the role
This is a full-day entry level phone role focused on our existing dealers. You’ll call each dealer every week, reach the right person, and keep the relationship active so they keep ordering from us. You call businesses that already buy from us, so the work is about follow-up and relationships. Expect to be on the phone for most of your shift.
What you’ll do
– Call our existing US dealers throughout your shift
– Find the right contact at each dealer and keep trying until you reach them
– Follow up with that contact every week
– Log calls and next steps in our CRM, and follow up by email or text
– Pass orders, quotes and issues to the right person on our LA team
What we’re looking for
– Near-native spoken English with clear, natural pronunciation
– At least 2 years of phone-based work: account management, inside sales, customer success or outbound calling, ideally with US customers
– Comfortable making a high volume of calls every day and calling back until you reach the right person
– Organized with notes and follow-ups in a CRM
– Automotive, aftermarket, wholesale or B2B experience is a plus
Schedule
Monday to Friday, 7am to 4pm Pacific time, which is 4pm to 1am in Serbia.
Pay
$1,500 to $3,000 per month gross, for start.

